1Who we are
Lemon Agency (“Lemon Agency,” “we,” “us,” or “our”) helps businesses acquire new clients through paid advertising and lead generation. This Privacy Policy explains how we collect, use, and protect your information, including in connection with our calling and SMS/text-messaging program.
Contact: 30 N Gould St Ste N, Sheridan, WY 82801, United States — email: biuro@lemonagency.net — phone: +1 (831) 661-9426.
Legal entity: LEMON AGENCY LLC, a limited liability company registered in the State of Wyoming, United States — Wyoming Filing ID 2026-002032821, EIN: 35-2974750. (“Lemon Agency” is our operating / brand name; this legal name matches our A2P brand registration and CNAM.)
2Information we collect
When you submit a form (including a Meta / Facebook / Instagram Lead “Instant Form” or a form on our websites), we collect the information you provide, which may include:
- Name
- Business name
- Mobile phone number
- Email address
- Location (e.g., city, state)
- Information about your business and goals relevant to your inquiry (e.g., industry, services offered, what you are looking for)
The exact fields depend on the form.
3How we collect it
We receive your information when you complete a Meta Lead Ads Instant Form (Facebook / Instagram) or a form hosted on our websites and check the consent box authorizing us to contact you.
4How we use your information and your consent
We use your information to:
- Contact you by phone call and SMS/text message about the inquiry you submitted — to follow up, answer questions, qualify your needs, and schedule a call;
- Provide information about our services and how we may help your business;
- Operate, secure, and improve our services, and to establish, exercise, or defend legal claims.
You provide express written consent to receive calls and texts by checking the consent box on the form. Consent to receive calls or texts is not a condition of any purchase.
5SMS / text-messaging program (A2P 10DLC)
- By providing your mobile number and checking the consent box, you agree to receive calls and SMS/text messages from Lemon Agency at the number you provided, including messages sent using automated technology, regarding your inquiry.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. SMS opt-in / consent data is never sold or shared with any third party.
6How we share information
We do not sell your personal information, and we do not share it with third parties for their own marketing. We share information only with service providers / subcontractors that process data solely on our instructions, under contract and confidentiality, to help us operate our services — for example:
- CRM systems
- Telephony / SMS platform (to deliver calls and texts)
- Automation tools
- IT, hosting, accounting, and legal service providers
These service providers may not use your information for their own purposes, and your SMS opt-in / consent data is used only to operate the messaging program you joined.
7Selling / sharing under U.S. state privacy laws
We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising. Depending on your state of residence (for example, California, Texas, or Virginia), you may have the rights described in Section 9.
8How long we keep your information
We retain your information for up to 24 months from collection to handle your inquiry, for recordkeeping, quality control, and to defend legal claims — or for a shorter period if you withdraw consent and we have no other legal basis to keep it. We may retain information longer only where necessary to establish, exercise, or defend legal claims, or as required by law.
9Your rights
Depending on your state, you may have the right to:
- Access, correct, or delete your personal information;
- Opt out of any sale or sharing of personal information, or of targeted advertising;
- Withdraw SMS consent (reply STOP) and any other consent you provided;
- Not be discriminated against for exercising these rights.
To exercise these rights, contact us at biuro@lemonagency.net or 30 N Gould St Ste N, Sheridan, WY 82801, United States.
10How to withdraw consent or opt out
- Text messages: reply STOP.
- Calls / other contact: email biuro@lemonagency.net or write to 30 N Gould St Ste N, Sheridan, WY 82801, United States.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
11Data security
We use organizational and technical safeguards to protect your information, including restricted access, permission controls, account and system protections, and encrypted connections where feasible.
12Automated decision-making
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.
13Children
Our services are intended for adults (18+) and for business purposes. We do not knowingly collect personal information from children.
14Changes to this policy
We may update this policy from time to time. The current version will always be available at the link shared in the form.